Halifax is ISO 9001 certified.
Certifications require an initial audit to ensure that all required systems are in place, with further audits repeated at regular intervals to ensure that, not only are the systems in use, but are continuously being improved upon. Halifax is audited by Bureau Veritas, one of the largest international certification companies.
The ISO 9000 series of standards deals with quality management systems. It helps organizations ensure that they meet the needs of customers and other stakeholders, while meeting statutory and regulatory requirements related to the product.
The standard is based on a number of quality management principles such as customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships. Using ISO 9001 helps ensure that customers receive consistent, good quality products and services.
See more at www.iso.org